As a member of OMSMAF you are able to download OMSMAF Chat and have the ability to chat online, in real time, with a Service Centre consultant by using this instant messenger as the tool for communication.
You are able to:
• Clarify simple enquiries without calling the call center or sending emails.
• Achieve a speedy resolution to your enquiry due to real time responses.
• Receive IM messages instead of SMS’s improving accessibility.
• Ask your benefit related enquiries.